Boston skyline representing Massachusetts unemployment benefits

If you've been laid off in Massachusetts, you're likely eligible for unemployment insurance benefits through the Department of Unemployment Assistance (DUA). Massachusetts offers one of the most generous unemployment programs in the nation, with maximum benefits of $1,033 per week (plus dependent allowances up to 50% more). This guide covers everything you need to know about filing for and receiving Massachusetts unemployment benefits.

Massachusetts Unemployment Benefits Overview

Benefit Amounts

Category Amount
Weekly minimum $121
Weekly maximum $1,033
Dependent allowance $25/week per dependent
Maximum with dependents ~$1,550/week
Benefit duration 26-30 weeks

How Benefits Are Calculated:

Your weekly benefit amount is approximately 50% of your average weekly wage in the base period (the last four completed calendar quarters), capped at $1,033.

Dependent Allowances:

Example: If your average weekly wage was $2,500:
$2,500 × 0.50 = $1,250, capped at $1,033
Add 2 dependents: $1,033 + $50 = $1,083/week

Duration of Benefits

Massachusetts offers extended duration:

Eligibility Requirements

To qualify for Massachusetts unemployment:

  1. Earned sufficient wages in your base period (at least 15× your weekly benefit in the last 2 quarters)
  2. Lost your job through no fault of your own (layoff, reduction in force)
  3. Be able and available to work full-time
  4. Actively seek suitable work each week
  5. Be legally authorized to work in the United States
Financial documents for unemployment calculations

How to File for Massachusetts Unemployment

Before You File

Gather the following information:

Step 1: Access UI Online

Step 2: File Your Claim

Step 3: Request Weekly Benefits

Filing by Phone

Call DUA TeleClaim Center: 1-877-626-6800

Hours:

Note: Phone wait times can be long. Online filing is faster and available 24/7.

Filing Timeline

Event Timeframe
File initial claim First week of unemployment
Waiting week First week (no payment)
First weekly request Week 2
First payment ~2-3 weeks after filing (if approved)

After You File

The Waiting Week

Massachusetts has a one-week unpaid waiting period. Your first week of unemployment serves as the waiting week—you must meet all requirements but won't receive payment.

Requesting Weekly Benefits

Massachusetts requires weekly benefit requests:

When to Request:

What You'll Report:

Important: Missing a weekly request forfeits benefits for that week.

Work Search Requirements

Massachusetts requires you to actively seek work:

Weekly Work Search Activities:

You Must Also:

Person job searching online

Receiving Your Benefits

Payment Methods

Direct Deposit:

Massachusetts Debit Card (Bank of America):

Payment Schedule

Taxes on Unemployment

Unemployment benefits are taxable income at both federal and state levels.

Federal Tax:

Massachusetts State Tax:

Recommendation: Have taxes withheld to avoid a large bill at tax time.

Working While Receiving Benefits

Partial Benefits

Massachusetts allows part-time work while receiving reduced benefits:

Earnings Formula:

Example:

Reporting Requirements

When requesting benefits:

Dependent Allowances

Massachusetts has one of the best dependent allowance programs.

Who Qualifies

Spouse:

Children:

How Much

Example:

How to Claim

Common Issues and Solutions

Claim Under Review

Your claim may need review if:

What to Do:

Benefit Denial

If your claim is denied:

  1. You'll receive a Determination letter
  2. You have 10 business days to request a review/hearing
  3. File appeal through UI Online
  4. A hearing will be scheduled with a Review Examiner
  5. Many denials are reversed on appeal

System Issues

If you encounter problems online:

Special Situations

Boston Tech and Biotech Workers

If you were laid off from Boston's tech or biotech sector:

Healthcare Workers

Massachusetts has significant healthcare employment:

Higher Education

If you worked for a university or college:

Severance Pay

In Massachusetts:

Retirement and Pension

If you receive retirement income:

MassHire Career Centers

MassHire Career Centers offer free services:

Available Services:

Locations: Throughout Massachusetts

Online: mass.gov/masshire-career-centers

DUA Contact Information

Online: mass.gov/dua

Phone:

Hours:

Mail:
Department of Unemployment Assistance
Charles F. Hurley Building
19 Staniford Street
Boston, MA 02114

Key Takeaways

  1. Massachusetts pays up to $1,033/week (plus up to 50% more for dependents)
  2. Duration is 26-30 weeks—potentially longer than most states
  3. File immediately during your first week of unemployment
  4. One waiting week before benefits begin
  5. Request benefits weekly—not biweekly
  6. Claim dependent allowances for significant additional income
  7. Part-time work allowed—1/3 earnings disregard
  8. Severance doesn't affect your benefits
  9. Appeal if denied—you have 10 business days
  10. Use direct deposit for fastest payment

Massachusetts offers one of the best unemployment programs in the nation. Take full advantage of dependent allowances, file promptly, and maintain your weekly benefit requests.